By Julie-Ann Amos
Knowing administration; handling workloads; handling difficulties and making judgements; handling assets; dealing with criteria; handling conferences; dealing with your crew; dealing with employees; coping with humans difficulties; dealing with clients; dealing with switch; coping with your occupation.
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Extra resources for You're in Charge Now!
56 Managing Problems and Making Decisions Table 3. Using weighting Option Cost (1) 2 (2) Time Staff Achieving targets Total 4 2 4 12 4 2 1 1 8 (3) 3 1 3 2 9 (4) 1 3 4 3 11 Which is the most important? Decide on an order of priority, and see which option is the best, bearing in mind the priorities. This method is very useful when you don’t have any constraints to limit your options. Using weighting An alternative method is to weight, or score options. You score each option against criteria that are important, which you choose.
Once you have defined exactly what the problem is, write it down. This will prevent you becoming sidetracked. GATHERING INFORMATION You need to find out about things. Perhaps you still can’t be sure exactly what the real problem is, until you have done some investigation. Start looking for information about the situation, to help you prepare to create options and make a decision. Remember the quality of information When gathering information, always make written notes of what you learn, so it cannot be confused or forgotten.
If possible, carry on and finish the task you are doing before starting any new one, unless it really cannot wait. Also, always remember that a lot of quick, low priority, urgent tasks, such as telephone calls or arranging meetings or appointments, could perhaps be delegated in a block to someone with more time and/or fewer tasks. SCHEDULING AND DIARISING So far, we have talked about prioritising and planning, and what order to do tasks in. This was effectiveness – doing the right things in the right order.
You're in Charge Now! by Julie-Ann Amos