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New PDF release: Professional Excellence: Beyond Technical Competence

By Alan P. Rossiter

ISBN-10: 0470377372

ISBN-13: 9780470377376

ISBN-10: 0470925345

ISBN-13: 9780470925348

Content material:
Chapter 1 inspired to paintings (pages 3–11):
Chapter 2 existence and paintings (pages 13–17):
Chapter three Ethics at paintings (pages 19–26):
Chapter four speaking successfully (pages 29–42):
Chapter five satisfying Commitments (pages 43–56):
Chapter 6 spotting and increasing Your expert Limits (pages 57–61):
Chapter 7 making an investment on your career and on your group (pages 63–70):
Chapter eight asserting Your Coworkers (pages 71–76):
Chapter nine Celebrating Your paintings (pages 77–80):
Chapter 10 conserving your own lifestyles (pages 81–93):

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Extra resources for Professional Excellence: Beyond Technical Competence

Sample text

We must determine to listen and to understand what the other person is trying to tell us. When the urge comes to interrupt and say our piece, we need to master that urge. One technique that is often effective is to write down the thing you want to say, and then wait until an appropriate point arises in the conversation to say it without disrupting others. By writing something down, we assure ourselves that we won’t forget the point we want to make, and that relieves a large part of the stress of the situation.

If the urgency becomes too great (approaching 100 on the urgency scale), this is a highly non-ideal situation. Many people go into panic under these circumstances, with highly adverse consequences to their projects. Having said that, some sense of urgency can be highly desirable. Without it, and the adrenalin that it produces, many people find it hard to be productive. If we find ourselves in a genuine Zone 2A situation, the Prioritization Plot is a powerful tool for sifting the other demands we face into those that have to be handled immediately and those that can be deferred until the ‘‘slack time” after the next deadline.

What prevents us from doing this? If we have a framework of ethics that addresses the use of power-or any other aspect of our personal or professional conduct-we can use it as the standard for our own actions, and thus avoid inappropriate behaviors. 22 CHAPTER 3 ETHICS AT WORK Professional societies, businesses, and other organizations often codify their ethical frameworks, as we will discuss in more detail later in this chapter. This provides a common point of reference for all members within any such body to use in deciding ethical matters.

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Professional Excellence: Beyond Technical Competence by Alan P. Rossiter

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