By Liam O'Connell
Via a chain of actual lifestyles tales, observations and leading edge principles, Liam O'Connell explains how anyone can create a unprecedented profitable company. Liam believes in harnessing the facility of passionate humans to create genuine existence company effects. His leading edge and off-the-wall kind is both wonderful and thought-provoking. Liam has the facility to speak definitely and his enthusiasm is de facto contagious.
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Extra info for Don't Feed The Ducks!: Inspire Young People, Create a Brilliant Business
The polite people seem to be ignored. • We have a ‘can’t-do’ or ‘won’t-do’ culture. These statements have been taken from my experience of working with companies. Each one of them has actually been said to me at some time. 27 Don’t Feed the Ducks… Those who made these statements were displaying symptoms of a sickness. I like to call it the ‘Can’t Be Bothered Syndrome’. Characteristics of the syndrome may include: • A ‘9 to 5’ attitude • Passing the buck • Culture of complacency • Disrespect towards customers and colleagues • Lack of business focus • No real ambition, aims or values • Negative culture Do any of these seem familiar to you?
Again the message was simple. Each employee was asked to imagine their own mother or other family member or perhaps a friend needing to be on line as quickly as possible. No matter whether they were in the front line or working behind the scenes, every person in that company could have a massive influence on getting people connected quickly. They 35 Don’t Feed the Ducks… could all make the difference. If they really wanted to, they would succeed in climbing that league. The results were amazing: within three months, the organisation had moved from eleventh (second bottom) to fifth.
Not just for new starters but also for some of the people who had been there for years. We were serious about change and people had to understand that. It wasn’t just another ‘flavour of the month’. This was just one of a number of initiatives to ensure the vision was real and here to stay! ’ These were not just words on a piece of paper. They were the vital spark that inspired people to believe they really could create something special at work. I am delighted to say they are still reaching for the stars today!
Don't Feed The Ducks!: Inspire Young People, Create a Brilliant Business by Liam O'Connell