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Get Designing Matrix Organizations that Actually Work: How IBM, PDF

By Jay R. Galbraith

ISBN-10: 0470316314

ISBN-13: 9780470316313

Association constructions don't fail, says Jay Galbraith, yet administration fails at imposing them properly. it is because, he explains, the concept that the matrix doesn't paintings nonetheless exists this day, even between those who may still be aware of greater. however the matrix has turn into an important kind of association in trendy enterprise atmosphere. businesses now understand that in the event that they have a number of product traces, do enterprise in a number of international locations, and serve many consumer segments via various channels, there's no method they could keep away from a few type of a matrix constitution and the query so much are asking is "How can we function the matrix effectively?" In Designing Matrix corporations that truly paintings, Galbraith solutions this and different questions as he indicates the way to make a matrix paintings successfully.

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Extra resources for Designing Matrix Organizations that Actually Work: How IBM, Procter & Gamble and Others Design for Success (Jossey-Bass Business & Management)

Sample text

One convention is that the dotted line goes to the boss with whom the subordinate is physically located. The solid line goes to the remote boss to compensate for the lack of day-to-day contact. Another convention is that the dotted line goes to the boss who has the responsibility for the subordinate’s next career move. The solid line to the other boss is to maintain the power balance. In all cases in the past, the solid-line boss made the determination on performance and submitted the salary increase and bonus request.

Over time, however, it was recognized that these roles were often very influential. The roles had power and influence, but could not have the type of power that we call authority. It was always preferred to maintain the principle of unity of command. At some point, the convention arose that staff roles had a dotted-line relationship to their staff colleagues working for the profit center leaders. The profit centers or line organization had a solid line or authority relationship with those same staff functional roles.

All designs have merit, but not for all companies in all circumstances. The design—or combination of designs—that should be chosen is the one that best meets the criteria derived from the strategy. A third implication of the Star Model is in the interweaving nature of the lines that form the star shape. For an organization to be effective, all the policies must be aligned, interacting harmoniously with one another. An alignment of all the policies will communicate a clear, consistent message to the company’s employees.

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Designing Matrix Organizations that Actually Work: How IBM, Procter & Gamble and Others Design for Success (Jossey-Bass Business & Management) by Jay R. Galbraith


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